Ed Lawler suggests HR follows the lead set by marketing and finance by dividing its strategic and administrative work into separate functions.

Analytics enable HR to make strategic contributions, but not all analytics offer equal insights. Alec Levenson compares the usefulness of ROI, cost‐benefit, and impact analysis. He also explains why the time is right for HR to build an HR analytics centre of expertise and create a foundation...

When it comes to describing practical ways to transform HR from transactional to strategic, many HR professionals are at a loss on how to both start and sustain the process. Here, Steve Miranda details five non‐traditional ways to ensure your HR function becomes indispensable to the business.

There’s clear evidence that helping employees become more business literate makes a difference financially. But turning complex business plans into motivating ideas that connect with a cross‐section of employees is a challenge many organizations struggle with. This extract looks at the...

Purpose The purpose of this paper is to share how Shell HR enabled technological change in their graduate hiring assessments. Design/methodology/approach Shell receives over 100,000 applications for their global graduate program each year for fewer than 1,000 technical and commercial positions....

Purpose The purpose of this paper is to inform readers about the use of gamification and active learning as effective learning methods, particularly in hybrid, diverse and global organisations. Design/methodology/approach This study takes an advisory approach based upon experienced delivery of...

Purpose – The purpose of this paper is to describe how a leading global company used action‐learning based leadership development to accelerate strategic culture change. Design/methodology/approach – It describes the need for change, and the methodology and approach by which the...