Purpose The Motivating By Appreciation (MBA) Inventory is an online assessment that identifies employees’ preferred ways of receiving appreciation from their colleagues, including their primary language of appreciation. This study aims to examine the internal consistency of the MBA Inventory...

Purpose – This paper aims to present the process, progress and validity of the Motivating By Appreciation Inventory and the Appreciation at Work training. Design/methodology/approach – Several methods were utilized such as surveys, pre- and post-interviews and data from the inventory...