Purpose The purpose of this paper is for employers to learn how to make performance reviews of the employees more efficient and effective. Findings For performance reviews to be effective, they must be conducted in a manner that activates reward responses in the brain and supports repetition –...

Purpose This study answers the question, “What are the learning experiences and drivers that provide CEOs with the knowledge, skills, and abilities that will allow them to lead their enterprises through crises?” Design/methodology/approach Thirty chief executive officer (CEO) interviews were...

Purpose The purpose of this paper is to inform readers about the use of gamification and active learning as effective learning methods, particularly in hybrid, diverse and global organisations. Design/methodology/approach This study takes an advisory approach based upon experienced delivery of...

Purpose Financial education is about empowering employees to make their own financial decisions. It is about making people aware of the choices available and the course of action they may want to take – so they can be in the best financial shape for the future. Design/methodology/approach When...

Purpose This article aims to present an initial look at a new leadership metaphor – the leader as host. This apparently everyday idea is placed into the context of the challenges of modern leadership, with particular reference to the importance of building engagement and tackling “wicked”...

Purpose Executives in all industries routinely tell their employees that they are the company’s most important assets. How that translates into day-to-day “asset” management culture varies by industry, country and company. The past few years have pushed questions about workforce management...

Purpose – This exploratory case study evaluates the impact of an executive development program at Standard Chartered Bank, and identifies the contribution of the different program phases to its impact. Design/methodology/approach – A holistic evaluation framework was designed, based on a...

Purpose – The purpose of this paper is to present enterprise social networking and gamification as two potential tools to help organizations engage Millennial employees in collaboration and learning. Design/methodology/approach – The research provides general descriptions of enterprise...

Purpose The purpose of this paper is to examine the relation between individual performance and remuneration. Design/methodology/approach The paper critically examines the importance of payment systems as a means of directly controlling employee behavior. Findings Abolishing performance ratings...