Purpose: The purpose of this paper is to explore adaptive leadership behavior during a global health crisis in the context of the COVID-19 pandemic. It discusses the characteristics of adaptive leadership and offers practical steps to help managers lead through tough times....

Purpose This paper aims to introduce an innovative approach to employee engagement through personalized calls targeted at work-from-home (WFH) employees. It explores the effects of these calls on employee motivation and work behaviour. Design/methodology/approach The research is based on a case...