Purpose – This paper aims to look at a recent delivery by Oakridge Training and Consulting of a programme to enhance the ability to deliver change management at Contour Housing Group. Design/methodology/approach – The paper looks at the background to the need – the client's own research,...

Purpose – The purpose of this paper is to describe the transformation of HR at QBE Insurance, which the company's group general manager, HR has led since joining the organization in 2003. The paper seeks to focus specifically on how the group HR team has engaged both the business and...

The average job description for a senior HR professional has changed dramatically over the past few decades. No longer the bastion of transactional processes and employee administration, the responsibilities of the director or VP of HR are markedly different

Organizations across the globe are acknowledging that their current managers and leaders‐in‐waiting will one day leave their posts, be it to retire or because a more appealing job offer has arisen. With this in mind, many companies are development increasingly effective strategic methods for...