Purpose: Industry 4.0 is one of the most emergent research topics attracting significant interest by researchers as well as practitioners. Many articles have been published with regards Industry 4.0; however, there is no research that clearly conceptualizes Industry 4.0 in the context of supply...

Purpose: The purpose of this study is to explore the effect of operations strategy (cost, quality, flexibility and delivery) and supply chain integration on innovation performance under influence of learning orientation. Design/methodology/approach: Taking a quantitative and deductive approach,...

Purpose: This study aims to explore the importance and impact of supply and manufacturing risk management upon business performance within the context of Chinese manufacturing supply chains. Design/methodology/approach: A two-phased multi-method approach was adopted, which included a survey...

Purpose – This study aims to address the management of reverse flows in the context of service supply chains. The study builds on the characteristics of services production reported in literature to: identify diverse types of reverse flows in services supply chains, discuss key issues...