van Kalsbeek, Robert; Broekhuis, Manda; Roodbergen, Kees Jan - In: Supply Chain Management: An International Journal 26 (2020) 3, pp. 359-370
Purpose: The purpose of this paper is to understand which controlling and enabling practices are used, how the numerous supplying partners are managed and how positive network effects are generated in online service triads (multi-sided platform – supplying partners – consumers)....
