Purpose: The COVID-19 crisis has created enormous strain in global supply chains. The disruption has caused severe shortages of critical items, including personal protective equipment (e.g. face masks), ventilators and diagnostics. The failure of the industry to meet the sudden demand for these...

Purpose – The purpose of this paper is to develop an analytical model for assessing the performance of supplier relationships (SRs). The majority of performance measurement models incorporate hard quantitative measures that are not appropriate for the soft features of business relationships....

Purpose – This paper aims to explore how supplier development programmes can be adapted to create value for organisations through generation and transfer of knowledge between supply chain partners. Design/methodology/approach – Based on the existing literature on supplier development,...

Purpose – This paper aims to present research which explores the application of modular practices and principles within a construction sector supply chain to demonstrate the degree to which supply chain practices are aligned with modular construction. Design/methodology/approach – The paper...

Purpose – This paper aims to explore the utility of the manufacturing biased supply chain operations reference (SCOR) tool in services and develops a reference model for use in service organisations. Design/methodology/approach – Services are considered as supply chain processes that are...

Purpose: Despite the growing awareness of supply chains on industry 4.0 (I4.0) capabilities as the enabler of sustainable performance, little is known about what accelerates this interaction. Prior studies have focused on the ambidexterity dilemma and the need to adopt sustainable...

Purpose – The purpose of this paper is to explore the performance measurement methodology used by a real case company, namely Vanderlande Industries Ltd, for cost and progress capture for in‐house production, resale material and third party supplied material, in an effort to measure...