Describes the specification and design of an application system to allow a large supplier of herbs and spices to supermarkets to manage more effectively its merchandiser supply chain. The system takes advantage of the latest generation of hand‐held devices and developments in the Internet as...

Despite its infancy, some authors are already suggesting that the writing may be on the wall for supply chain collaboration. It has been reported that supply chain collaboration has proved difficult to implement; there has been an over‐reliance on technology in trying to implement it; a...

This paper reports the findings of a two‐year EPSRC funded research project into relationship and performance strategies in power regimes. The findings from 12 very different industrial and service sector cases studies demonstrate that there is a correlation between the ability to improve the...

Purpose – The purpose of this paper is to present a framework for advanced relationship planning between a contract manufacturer and the other key players within the supply chain. In doing so it allows the contract manufacturer to achieve improved optimisation through better insight into...

Purpose – Supplier involvement in cost reduction efforts has been concentrated mainly in the product development phase of the life cycle of the product. Often this concentration on the early phases of the product life cycle is defended with referral to the 80/20 rule that says that 80 per cent...

Purpose – The purpose of this paper is to analyse the concept of supply chain collaboration and to provide an overall framework that can be used as a conceptual landmark for further empirical research. In addition, the concept is explored in the context of agri‐food industry and...

Purpose – The purpose of this paper is to propose and empirically test a model of different aspects of ISO 9000 implementation in terms of their relationships with three key supply chain (SC) management practices (internal processes, supplier relationships, and customer relationships). In...

Purpose – This study's purpose is to improve the understanding of inter‐organizational trust outcomes in supply chain relationships. It focuses on synthesizing the empirical research published from 1990 to May 2010 in order to establish both what we know and do not know about this topic,...

Purpose This paper aims to investigate the role of upper management in designing performance measurement systems (PMS) that account for external turbulence of the organization and to show how this PMS design for turbulence impacts organizational resilience and distribution service performance....

Purpose – This paper aims to provide a framework which can assist focal companies in the development of sustainable supply chains. Sustainable development from an industrial perspective has extended beyond organisational boundaries to incorporate a supply chain approach....