This eBook is split into two sections. The first section contains selected papers from the 18th International Conference on ISO & TQM. The three chapters in this section are ""Uni-economics: impact of sunspot on quality, productivity & business growth"", ""Applicability of SIRIM Green 5-S Model...

We present a special e-book from The TQM Journal with selected papers from the Seventh International Working Conference on 'Total Quality Management - Advanced and Intelligent Approaches', which took place in Belgrade, Serbia, from 3rd - 7th June, 2013. This traditional conference was supported...