Sui‐PPheng, Low; Danielle Khoo, Sarah - In: Team Performance Management: An International Journal 7 (2001) 7/8, pp. 105-111
Explains 5‐S, the acronym for five Japanese words: seiri, seiton, seiso, seiketsu and shitsuke which, when translated, mean organisation, neatness, cleanliness, standardisation and discipline respectively. They have been referred to as the five keys to a total quality environment. This article...