The ecolabel is a voluntary European initiative for certifying products and services. This study focuses on identifying the perception of persons benefiting of hotel services by designing a research and applying it to the clients of a hotel that acquired the license to use the ecolabel....

This paper examines the issues of sustainable banking and readiness for change using the mixed methods research approach. The research setting consisted of an international bank which operates in Serbia. Serbia is one of Western Balkan countries. The concept of sustainability is well explored in...

The anthropologists have pointed out the existence of many thinking currents and schools in the field of organizational culture. The study of this culture became more and more important as the transnational companies have developed day by day. Having in mind the process of internationalization...

Reality has proved that the market economy is based on business ethics, on the high productivity of the labor, on the rigorous organization of the business activity, on the responsibility of the partners for the commitments made on paper or verbally, on the capacity of the business people to...

Reality has proved that the market economy is based on business ethics, on the high productivity of the labor, on the rigorous organization of the business activity, on the responsibility of the partners for the commitments made on paper or verbally, on the capacity of the business people to...

In today`s business environment, characterized by instability and unpredictability, organizations` success depends on their ability to adapt and manage the changes required. Therefore, in order to achieve long-term corporate success, companies need to have a culture that encourages creativity...

The discrepancy between the amplitude of erosive processes set off in the environment and the level of the measures taken to stop or to counter-balance the pollution effects, limited by the way of life, technologies, knowledge and conscience, entails high demands for the society as a whole and...

Open to trends in tourism development on European and world level, Romanian tourism improves under its impact, developing specific recognition criteria at global level, regarding the quality of services and cultural and natural attractions it owns. Developing a set of indicators based on...

Taking into consideration satisfied customer as necessary for business maintenance, companies are trying to discover determinants which have the biggest influence on their consumer satisfaction. Here are presented two factors that have influence on consumer satisfaction in shopping centers:...

Business relations ethics is a procedure theoretically necessary and of a great social importance, which, starting from the analysis of “what this is”, points out the moral experience in a controversial domain of the human action, “what should this be”, as for the businesses to be...