The recent crisis and turbulences have significantly changed the consumers’ behavior, especially through its access possibility and satisfaction, but also the new dynamic flexible adjustment of the supply of goods and services. The access possibility and consumer satisfaction should be...

The psycho-sensorial value is a specific, complex and determinant concept of the food products that is reflected by means of psycho-sensorial properties such as: shape, size, aspect, colour, taste, smell, fragrance, bouquet, density, clarity. The assessment of these properties by the consumers...

The paper deals with the use and diffusion of the geographical indication in the European Union countries, having as objective the protection of the products’ names, which are registered as Protected Geographical Indication (PGI) and Protected Designation of Origin (PDO) labels. The reason for...

Building a strong brand requires a good management of brand reputation over time. Social responsibility of business is a key factor in evoking a positive brand reputation. Both the product itself and brand related actions and communications define brand reputation in the eyes of consumers, thus...

Defined by each country separately, according to real options, circumstances and traditions, the services of general economic interest have an objective purpose in ensuring protection and security for population. The services of general economic interest involve both public and economic services...

The mainstay of the paper is formed by an analysis of the factors that influence the community use of mobile payment for e-Government services, the use of mobile payment for the exchange of government goods and services, the types of e-Government services for which mobile payment is suitable,...

The paper aims to demonstrate that the unprecedented granting of consumer credits to population in recent years, under the circumstances of a spectacular goods supply growth, has adversely affected some consumers, and jeopardized the protection of their life, health and safety. The research...

The responsibility of organizations to the consumer has now become a permanent concern, the principles of ethics in their activities result in attracting new customers and thus in their remaining within competition.

Services of general economic interest (SGEI) are usually offered on markets characterized by monopoly, oligopoly, governmental or local authorities control or other forms of market imperfection. Consequently, issues related to consumer protection also present some particularities. In the...