“health”, these services are implicated in the creation of material conditions for human life and in quality life growth …. Taking into account the importance of health services in social life and its contribution to quality life growth, we are … considering necessarily to enhance the interest in continuous improve of quality in activities deployed in health field. This …

as such more and more often they preffer purchasing services of the best possible quality at the lowest tariff. Therefore … have the interest of offering only good quality services on the market at the lowest possible tariffs, so that they could … market segments. The problem of the quality of the services performed by the tourism agents in Romania and their image is an …

Attempting to introduce quality in production, distribution and trade companies, leads to a rise in their level of … competitiveness on the market. The lack of informational feed-back on quality among economic operators causes a series of dissensions … part of the chain, it is essential to have an appropriate control of the whole chain. Food quality and safety are the …

the same time, they must have the ability of avoiding risks as much as possible. The medical field considers quality a … consideration the deficiencies which influence the quality of the provided services. The approach manner of this particular theme is … realized by taking into account the quality management system. At the same time, there is made an analysis of the consumer …

The continuous quality improvement is an obligatory condition for the achievement and maintaining of the performance in … healthcare services. Introducing the concepts of quality improvement in medical practice represents a distinctive component of … the hospital reform in Romania. Healthcare quality is a more important principle in sanitary field, because the level of …

Quality is a subjective concept, which depends on the individual’s perceptions and expectations. These perceptions and … expectations may be different one from the other and they may evolve in time. Quality is important for clients, for the personnel … researches have taken shape into "conceptual models of the quality of the services" (Dotchin and Oakland, 1994; Juwaheer and Ross …

traditional into digital, of the classic into virtual must be accompanied by the adequate support with respect to the quality of … have to analyze the e-learning phenomenon or tele-education in its spectacular evolution in such a recent history. Quality …-education, quality assurance must be focalized on three main directions: the quality of the actual educational process (class …