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~isPartOf:"The Executive : an Academy of Management Publication"
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The Executive : an Academy of Management Publication
International journal of hospitality management
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International journal of contemporary hospitality management
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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International Journal of Contemporary Hospitality Management
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Tourism management : research, policies, practice
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Aligning Organizational Processes With Mission: The Case of Service Excellence
Crotts, John C.
;
Dickson, Duncan R.
;
Ford, Robert C.
- In:
The Executive : an Academy of Management Publication
19
(
2005
)
3
,
pp. 54
Persistent link: https://www.econbiz.de/10007021280
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