Swanson, David; Jin, Yao Henry; Fawcett, Amydee M.; … - In: The International Journal of Logistics Management 28 (2017) 2, pp. 571-599
Purpose Over the past two decades, technological advances have spurred companies to design collaborative processes. Yet most such efforts are difficult to implement, with only a few resulting in sustained competitive advantages. The purpose of this paper is to leverage the tenets of...