Tourism destinations have a necessity to innovate in order to remain competitive in an increasingly global environment. A pre-requisite for innovation is the understanding of how destinations source, share and use knowledge. This conceptual paper examines the nature of networks and how their...

Networks are an important area of study for the services industries. The guest editors of this volume contend that networks are indeed a fundamental feature of services -- services intangibility makes service providers heavily dependent on the recommendations of others to direct customers to a...