The aim of this article is to compare different approaches to the evaluation of economic performance in tourism. For the first time in tourism, this article simultaneously applies traditional productivity measures as well as parametric and non-parametric techniques to estimate efficiency and...

The aim of this paper is to analyse the effect of some environmental variables when analysing efficiency in a service process. For the first time in the grocery retail industry, this paper considers two different approaches employed in the efficiency measurement literature to analyse the...

This article assumes that the decision to go on holiday and the length of stay are nested and non-independent, thus the objective of this study is to propose a two-stage choice process: going on holiday and length of stay. To do this, we rely on the random-parameter logit model, which accounts...