Dachs, Bernhard; Biege, Sabine; Borowiecki, Martin; … - In: The Service Industries Journal 34 (2014) 1, pp. 5-23
Manufacturing firms increasingly produce and provide services along with or instead of their traditional physical products. The goal of this paper is to provide new evidence for this servitisation of European manufacturing and test previous findings based on case studies with a large, firm-level...