Showing 1 - 10 of 76
a systemic perspective and to propose an implementation guideline intending to fill the gap between theory and practice … into the business excellence implementation based on systems thinking. After an exhaustive review of literature about BE … implementation frameworks, critical barriers and success factors, system‐based integration models and change management models, a …
Persistent link: https://www.econbiz.de/10015032032
and valid for small companies, but that many such initiatives fail because of poor implementation. With scarcity of …
Persistent link: https://www.econbiz.de/10015032077
research is the main concept for culture-based implementation of BE. Furthermore, five culture gates were designed to control …
Persistent link: https://www.econbiz.de/10015032088
Purpose – This paper aims to compare and contrast the career experiences and development needs of British and Australian quality managers. Design/methodology/approach – The results of a postal survey of the careers of British quality managers are compared with Australian quality managers...
Persistent link: https://www.econbiz.de/10015031794
Persistent link: https://www.econbiz.de/10015031797
indicators by levels of implementation for the DMAIC process are also provided. Findings – The findings suggest that the unique … six sigma can be used by administrators, faculty, staff and students as an implementation guide. Research limitations …/implications – The paper shows that significant differences between the environments make implementation in many areas within an academic …
Persistent link: https://www.econbiz.de/10015031822
Purpose – Education is becoming much more of a “product” with varying customers and stakeholders. There are huge pressures to become more accountable and responsive to customer needs, and educational institutions need to become more efficient, effective and customer‐centric. Quality is...
Persistent link: https://www.econbiz.de/10015031826
Purpose – The purpose of this paper is to explore the relationship between total quality management (TQM) practices and quality performance with special emphasis on ISO 9001:2000 certified manufacturing organizations in Malaysia. Design/methodology/approach – The empirical data was drawn...
Persistent link: https://www.econbiz.de/10015031834
Purpose – The purpose of this paper is to examine the international use of business excellence (BE) models and the practices used by BE framework (BEF) custodians to encourage use. Design/methodology/approach – A literature review, three surveys, a series of focus groups and key informant...
Persistent link: https://www.econbiz.de/10015031835
Purpose – The purpose of this paper is to provide an understanding on implementation and operation of ISO 13485 …:2003 implementation, this standard has placed great emphasis on documentation requirements which are more prescriptive in insisting on the …
Persistent link: https://www.econbiz.de/10015031836