Purpose – The purpose of this paper is to analyze the various factors important for total quality management implementation in various manufacturing organizations and to assess their relevance for Indian manufacturing organizations. Design/methodology/approach – A literature review was...

Purpose – Total quality management (TQM) is a modern management philosophy and a journey, not a destination. TQM is a systematic management approach to meet the competitive and technological challenges which has been accepted by both service and manufacturing organizations globally. It defines...