Muhammad Din, Asfa; Asif, Muhammad; Awan, Muhammad Usman; … - In: The TQM Journal 33 (2020) 6, pp. 1143-1162
Purpose: This paper compares three business excellence models (BEMs): Baldrige criteria for performance excellence (BCPE), European Foundation for Quality Management (EFQM) model and Deming Prize (DP) model, representing American, European and Japanese excellence models, respectively. These...