Amir Bolboli, Seyed; Reiche, Markus - In: The TQM Journal 25 (2013) 4, pp. 331-346
a systemic perspective and to propose an implementation guideline intending to fill the gap between theory and practice … into the business excellence implementation based on systems thinking. After an exhaustive review of literature about BE … implementation frameworks, critical barriers and success factors, system‐based integration models and change management models, a …