Willar, Debby; Coffey, Vaughan; Trigunarsyah, Bambang - In: The TQM Journal 27 (2015) 1, pp. 94-107
Purpose – The purpose of this paper is to examine the implementation of quality management systems (QMSs) of Grade 7 (G-7) Indonesian construction companies. This includes the initial motives that have driven the development of QMSs, barriers to effective QMS implementation, the current...