there has been a slow change over from quality control (QC) to total quality management (TQM). Research limitations …Purpose – The purpose of this paper is to define the quality and productivity problems, and improvement opportunities … concludes that improved quality and productivity is needed to eliminate high levels of waste in the construction industry …

CIRC’s report, released in 2001, recommended many improvement measures related to total quality management (TQM) principles … is a lack of literature documenting these achievements and the corresponding level of TQM application. The purpose of … this paper is to investigate the extent of TQM application by engineering consultants in Hong Kong using a questionnaire …

Purpose – The purpose of this paper is to explore the relationship between total quality management (TQM) practices and … analyzed using correlation and multiple regression analyses. Findings – The findings revealed that TQM practices were found to … is also found that where customer focus and continual improvement were perceived as dominant TQM practices in quality …

between total quality management (TQM) and supply chain management (SCM). Design/methodology/approach – An extensive overview … of the core concepts of TQM and SCM are examined from the literature and are then compared to explore how the … philosophical perspectives, goals, evolution, and integration of these concepts could be further developed. Findings – TQM and SCM …

total quality management (TQM) implemented in the Deming Application Prize (DAP) framework has a positive effect on business …/value – Working definitions of TQM and business excellence are presented and the issue of “transformation” is explored. The study …