Scarnati, James T.; Scarnati, Betty J. - In: The TQM Magazine 14 (2002) 2, pp. 110-119
Discusses attributes of leadership that are necessary in a quality organization. Defines empowerment as a philosophy … responsibility as a behavior that promotes and supports leadership. Provides guidance, techniques, and examples that can be used to … enhance leadership and teambuilding skills. Establishes a philosophy to increase the probability for long‐term success and …