The proposed framework for TQM implementation in SMEs described in this paper centres on three main elements: the …

. Restructuring is absolutely necessary for a successful TQM implementation. This paper presents a review of the literature on … restructuring for a successful TQM implementation.  …

implementation process, the more the system is used, that the CEO is more satisfied with the results; and quality improvements have … required from external consultants. Indicates that important factors for a successful implementation are the attitude of the … organisation when the implementation starts, that fairly detailed plans for the implementation are performed and that the …

and the practical implementation of the model at a manufacturing company. Multiple regression analysis and binomial …

in strategy implementation, as distinct from strategic formulation, within the organisations.  …

, and implementation into a specific industry (managed care). It will further show the significance of the nursing … demonstrate that the implementation of TQM into managed care reveals a higher level of quality and customer satisfaction.  …

state of the standard in Swedish industry. This study is focused on motives for implementation, perceived benefits and key … implementation factors. The predominant reasons identified for seeking certification were the desire to improve corporate image and …

to develop a quality focus and improve organisational performance. In spite of this, TQM implementation is still … implementation implies will be discussed in this paper. Also presented is a multiple‐case study of TQM implementation processes in … small organisations with a focus on core value aspects. An overarching implementation model is presented based on the …