these claims. The paper explores the literature and finds that there is no proven link between quality certification (ISO … to the inference that quality certification to ISO 9000 standards is not consistently associated with having a quality …

in 1988 and had resulted in ISO 9001 certification from an accredited notified body Investors in People Award, European …

With the increasing use of ISO 9000, claims have surfaced that the process of certification is being carried out in … certificates, and certification bodies, from some countries are being thought of as being better or worse than others. Explains how …

The paper reports the views and activities of a sample of system certification bodies with respect to the integration …

detail. Argues that certification of quality systems is a crucial building block that is needed before quality can be seen to … be a meaningful competitive advantage. Concludes that in the Single European Market, quality system certification will …