Addresses employee involvement as a management approach, tracing the concepts, assumptions and roots in which it can be located. It reviews the plethora of typologies based upon which employee involvement programmes implemented in organisations today are founded. It advocates further research to...

The ever‐changing global environment that is more and more quality driven demands a new vision of the role of corporate culture in the implementation of total quality in a manufacturing company. This study of three manufacturing companies in Slovenia shows that only an open and human oriented...

A robust kaizen system, suitable for initiating TQM, was developed and implemented in a large company in India, named Godrej, for over two years. Statistical analysis of accumulated data was done to identify predictor variables and determine their optimal levels. While doing this, a unique...

Reports the main findings of a study carried out into the quality improvement structure of six different companies. Among the findings is that an infrastructure in terms of TQM Steering Committee and improvements facilitators is necessary at the introduction and during the development stages of...

Values, meanings, and attitudes are deep motivators and controllers of human feelings, thinking, speech and action. In management by values, the primary focus is on developing, maintaining, and ensuring that the organization members have healthy and productive values. In other words the pivotal...

Argues that the behaviour of people at all levels in an organization can be categorized according to the “erratic‐systematic‐organic” model. Describes the organizational behaviour characteristic of each phase. Suggests that the best way for an organization to find out which phase it is...