. Describes eight such elements including management leadership, employee involvement, customer focus, fact‐based decision making …, continuous improvement, benchmarking, responsibility for quality at the source, and quality function deployment. These elements …

and the quality management activities to ensure that quality. Strong sense of responsibility of employees is indispensable …

Describes SAAB Aircraft′s operator responsibility system. Discusses how the aircraft division has met changing market …

: leadership, collective mind and narratives. Based on a multiple case study research, empirical findings will be presented …

senior management in order to assess the underlying business and leadership practices.  …

responsibility as a behavior that promotes and supports leadership. Provides guidance, techniques, and examples that can be used to …Discusses attributes of leadership that are necessary in a quality organization. Defines empowerment as a philosophy … enhance leadership and teambuilding skills. Establishes a philosophy to increase the probability for long‐term success and …

Deals with theoretical arguments that justify why the leadership of managers and its ethical dimension is a powerful … of leadership in which the ethical sphere is explicitly considered. The principles articulating TQM are then analysed …, studying the role of leadership and its ethical dimension, in their implementation. Concludes with five propositions, stating …

Discusses topics claimed to be indispensable for displaying leadership: the right job for the right person; mandatory … different activity from leadership, and that clarification of the mutual relationship between important elements of leadership …