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Pitts, Colin - In: The TQM Magazine 6 (1994) 5, pp. 35-37

Reviews six years experience with TQ in a large multinational manufacturing company. Commitment alone is not enough – ownership is vital. TQ is continuous but not constant, there will be periodic declines when a change of approach is indicated. On‐the‐job training in the application of TQ...

Persistent link: https://www.econbiz.de/10015033367

TQM2 – the methodology: an approach to breathing new life into your TQ effort

Foster, Morris; Smith, Stuart; Whittle, Susan; … - In: The TQM Magazine 7 (1995) 2, pp. 46-51

Companies which seem to have succeeded in complementing TQ programmes over time appear to be those which have acquired the capability to change direction frequently. Argues that the choice managers make about which direction they take depends on the particular mindset they use. Describes...

Persistent link: https://www.econbiz.de/10015033406

Understanding the perception

Hutt, Geoff - In: The TQM Magazine 3 (1991) 3

The article examines the difficulty of defining “quality” and promotes the use of plain English to break down barriers and dispell illusions among management and staff. Highlights the experience of AT&T Istel in educating and motivating senior managers and creating an open, supportive...

Persistent link: https://www.econbiz.de/10015033216

Social‐dynamical aspects of quality management in NPD

Fisscher, Olaf A.M.; de Weerd‐Nederhof, Petra C. - In: The TQM Magazine 12 (2000) 6, pp. 408-421

: leadership, collective mind and narratives. Based on a multiple case study research, empirical findings will be presented …

Persistent link: https://www.econbiz.de/10015032905

Redefining the focus of investment analysts

Emiliani, M.L. - In: The TQM Magazine 13 (2001) 1, pp. 34-51

senior management in order to assess the underlying business and leadership practices. …

Persistent link: https://www.econbiz.de/10015032911

Empowerment: the key to quality

Scarnati, James T.; Scarnati, Betty J. - In: The TQM Magazine 14 (2002) 2, pp. 110-119

Discusses attributes of leadership that are necessary in a quality organization. Defines empowerment as a philosophy … responsibility as a behavior that promotes and supports leadership. Provides guidance, techniques, and examples that can be used to … enhance leadership and teambuilding skills. Establishes a philosophy to increase the probability for long‐term success and …

Persistent link: https://www.econbiz.de/10015032950

Leadership ethical dimension: a requirement in TQM implementation

González, Tomás F.; Guillén, Manuel - In: The TQM Magazine 14 (2002) 3, pp. 150-164

Deals with theoretical arguments that justify why the leadership of managers and its ethical dimension is a powerful … of leadership in which the ethical sphere is explicitly considered. The principles articulating TQM are then analysed …, studying the role of leadership and its ethical dimension, in their implementation. Concludes with five propositions, stating …

Persistent link: https://www.econbiz.de/10015032957

The line‐up of leadership

Kondo, Yoshio - In: The TQM Magazine 14 (2002) 6, pp. 339-344

Discusses topics claimed to be indispensable for displaying leadership: the right job for the right person; mandatory … different activity from leadership, and that clarification of the mutual relationship between important elements of leadership …

Persistent link: https://www.econbiz.de/10015032971

TQM and the Transcendental Meditation program in a Swedish top management team

Schmidt‐Wilk, Jane - In: The TQM Magazine 15 (2003) 4, pp. 219-229

Drawing on a case study of a Swedish top management team whose members were practitioners of the Transcendental Meditation 1 (TM 1 ) technique, this article argues for developmental maturity as an important causal factor for effective TQM behaviors and success. It suggests that, first, increased...

Persistent link: https://www.econbiz.de/10015032999

Rath & Strong's Six Sigma Leadership Handbook

Narasimhan, K. - In: The TQM Magazine 15 (2003) 6, pp. 426-427

Persistent link: https://www.econbiz.de/10015033022

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