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Quality awards ‐ recognition or model?
Laszlo, George P. - In: The TQM Magazine 8 (1996) 5, pp. 14-18
The recognition of the successes obtained by organizations using the total quality management (TQM) approach has been … made historically through quality awards. The validity and applicability of the criteria used in such evaluations as well … or mere token awards made in the name of quality. The major internationally recognized quality awards of the European …
Persistent link: https://www.econbiz.de/10015033486
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Inside the black bag
Miyashiro, Marc - In: The TQM Magazine 8 (1996) 5, pp. 47-50
Reports two contrasting complementary perspectives on the evolving quality tool kit. Offers, first, an approach to …
Persistent link: https://www.econbiz.de/10015033491
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Clearing up the confusion
Hollings, Lyn - In: The TQM Magazine 4 (1992) 3
Explores some of the misconceptions surrounding benchmarking, examining what benchmarking is not, before examining what it is. Answers many of the frequently asked questions about benchmarking. Lists four main ways of finding best practice: internal, competitor, functional and generic benchmarking.
Persistent link: https://www.econbiz.de/10015033285
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Should Activity‐based Costing be Considered as the Costing Method of Choice for Total Quality Organizations?
Letza, Steve R.; Gadd, Ken - In: The TQM Magazine 6 (1994) 5, pp. 57-63
Managers of contemporary organizations are continually examining modern management techniques with a view to adopting …‐based costing/management, total quality management and quality costing and considers the extent to which these techniques are … interdependent and appropriate for a total quality organization.  …
Persistent link: https://www.econbiz.de/10015033369
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Overview of the quality movement in the South Pacific islands
Djerdjour, Mohamed - In: The TQM Magazine 12 (2000) 1, pp. 62-66
Presents a brief assessment of the quality movement in Fiji, which has the largest economy in the South Pacific islands …. Relates the history of the beginning of the movement, then presents the means used by Fiji to introduce the quality movement … in the country by the creation of the FNTC, the organization of the national quality convention and the establishment of …
Persistent link: https://www.econbiz.de/10015032867
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Statistical engineering design
Morrison, S.J. - In: The TQM Magazine 12 (2000) 1, pp. 26-31
Offers, as a contribution to the debate on probabilistic engineering design, the suggestion that quality problems in …
Persistent link: https://www.econbiz.de/10015032869
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An historical examination of early “Believers” in the quality management movement: the Shaker example
Phillips Carson, Paula; Lanier, Patricia A.; Carson, … - In: The TQM Magazine 12 (2000) 1, pp. 37-52
their time in pursuit of quality. Training was accomplished through sharing community expertise, apprenticing, and rotating …
Persistent link: https://www.econbiz.de/10015032871
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The propagation of quality management concepts in the Indian manufacturing industry: some empirical observations
Mandal, P.; Love, P.E.D.; Sohal, A.S.; Bhadury, B. - In: The TQM Magazine 12 (2000) 3, pp. 205-213
Presents findings from a study that investigated the propagation of quality management practices among Indian … on 500 selected companies from 14 manufacturing sectors. The extent to which quality management practices have been … implemented is reported and the obstacles to adoption are identified. The spread of quality initiatives in various functional …
Persistent link: https://www.econbiz.de/10015032882
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The year 2000 problem of ISO 9000: will the quality standards survive the proposed year 2000 revision?
Larsen, Bøje; Häversjö, Tord - In: The TQM Magazine 12 (2000) 4, pp. 226-237
The ISO 9000 standards were first published in 1987. A first, more limited revision was completed in 1994. There is now a more thorough revision underway. A first draft of the suggested new standard has been published in July 1998 and a second draft, expected to be very close to the final...
Persistent link: https://www.econbiz.de/10015032886
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Marginalisation of quality: is there a case to answer?
Dale, B.G.; Williams, R.T.; van der Wiele, T. - In: The TQM Magazine 12 (2000) 4, pp. 266-274
This paper makes the point that since the early 1990s there have been signs (e.g. the move from quality and total … quality management (TQM) to excellence, and process control to process management) that quality and TQM are perceived by some … marginalisation of quality. However, through major trends such as business to business e‐commerce and six sigma there are clear …
Persistent link: https://www.econbiz.de/10015032889