Showing 1 - 10 of 122
An imperative of any quality system is the need for training and development of the people who operate the system …. Offers a model of how training and development may be integrated into the system and aligned with the business aim of the …
Persistent link: https://www.econbiz.de/10015033422
Describes symptoms of a TQM process not working. From eight years experience working with TQM in the service industries, an 11‐point plan has been devised for sustaining the TQM process after the first 12 months
Persistent link: https://www.econbiz.de/10015033371
Examines the latest management fad, business process re‐engineering (BPR). Argues that while little is really new, the need for organizations to embrace process improvement is high. Discusses some key success factors for organizations taking the BPR route.
Persistent link: https://www.econbiz.de/10015033384
Focuses on an attempt to determine whether or not there is a link between TQM and learning organizations. Data from … three TQM companies are tested against a series of building blocks for developing learning organizations. Total quality … management tends to create the environment ecessary for organizational learning to occur. The learning organization creates …
Persistent link: https://www.econbiz.de/10015033418
Purpose – Parallel with increasing awareness of importance in learning during the last few decades, numerous theorists … from various disciplines have tried to shape ideas concerning learning seen from their perspectives. One negative … due to “lacking of common ground” in their search on learning. Hence, the aim of this paper is to explore some critical …
Persistent link: https://www.econbiz.de/10015033134
managerial support to quality action plans (QAPs); organizing quality workshops and TQM training programs; and shifting the …
Persistent link: https://www.econbiz.de/10015033108
Interest in the total quality (TQ) concept has been gaining considerable momentum within North America. Total quality, which is founded on the belief that organizations can succeed by meeting the needs of their customers, traditionally has been a concern of line management. However, specialists...
Persistent link: https://www.econbiz.de/10015033336
quality programme, with its emphasis on cascade training through quality facilitators.  …
Persistent link: https://www.econbiz.de/10015033354
. Presents instructions for running an employee training session, including sample exercises.  …
Persistent link: https://www.econbiz.de/10015033388
the learning environment, maintaining interest and developing action plans based on the training experience. Asserts that … training should address changing attitudes. Discusses TQM workshops and action learning. Considers the importance of feedback …Examines training. Considers training is a key element in creating culture change. Explains the importance of managing …
Persistent link: https://www.econbiz.de/10015033802