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Seath, Ian - In: The TQM Magazine 4 (1992) 1

Reports on the adoption of total quality methods by RNAY Fleetland, a company which undertakes repair and maintenance of military helicopters, and which had to contend with the hurdle of taking the two cultures, military and civilian, within the business and turning them into a quality culture....

Persistent link: https://www.econbiz.de/10015033266

Start at the very beginning

Brown, Philip; Cousins, Paul - In: The TQM Magazine 4 (1992) 2

on the need for purchasing to be a part of the TQM programme, forming a relationship with suppliers whereby goods are …

Persistent link: https://www.econbiz.de/10015033273

Empowerment and trust key to partnerships

Richards, Les - In: The TQM Magazine 7 (1995) 1, pp. 38-41

In 1991 SGS‐THOMSON introduced partnerships with key suppliers. Describes how the partnership excellence programmes …

Persistent link: https://www.econbiz.de/10015033395

SPC for Success

Kochan, Anna - In: The TQM Magazine 2 (1990) 6

Discusses how statistical process control of products is increasingly demanded by suppliers for the prevention rather …

Persistent link: https://www.econbiz.de/10015033834

An act of faith

Creelman, James - In: The TQM Magazine 5 (1993) 3

employees, suppliers and customers, and eliminate any “terrorists” who might try to jeopardize their success. Discusses Training …

Persistent link: https://www.econbiz.de/10015033850

That′s Smart Thinking

Seath, Ian - In: The TQM Magazine 5 (1993) 5

Describes how OCS Smarts Group is continuing to find better ways of building relationships with customers and suppliers …, the first showing the value of relationship building with strategically important suppliers. Describes the establishment …

Persistent link: https://www.econbiz.de/10015033872

Partnering For Profit

Pender, Russell - In: The TQM Magazine 5 (1993) 5

customers and suppliers. Emphasises the importance of relationships to the survival of free‐market enterprise. Discusses a …

Persistent link: https://www.econbiz.de/10015033873

Supplying Mutual Benefits

Dunk, Paul - In: The TQM Magazine 5 (1993) 5

relationships. Considers the problems particular to one company, especially with its suppliers. Exemplifies how TQM has strengthened … relationships with customers and suppliers. Discusses the contributions of suppliers in suggesting new product developments and … alternative uses of existing technologies. Looks at the audits of suppliers, large and small. Concludes by considering the …

Persistent link: https://www.econbiz.de/10015033874

Editorial: Winners All Round

In: The TQM Magazine 5 (1993) 5

Discusses the work of a research group set up to explore an aspect of Dr. Deming′s philosophy, that being to end the practice of awarding business on the basis of price tag and instead, minimize total cost and move towards a single supplier for any one item, on a long‐term relationship of...

Persistent link: https://www.econbiz.de/10015033880

Designing quality partnerships

Rounthwaite, Tony; Shell, Ian - In: The TQM Magazine 7 (1995) 1, pp. 54-58

Argues that the theory of TQM can be extended into an interorganizational perspective. Based on research aimed at establishing the extent to which TQM and “partnership” working can be used in conjunction to achieve collaborative advantage. Defines the objective and describes the design...

Persistent link: https://www.econbiz.de/10015033399