(and rewards) than with Customer service and also, therefore, the ultimate good of the organization, as well as creating …

Notes that while total quality management has elements in behavioural and culture change which look to empowerment, the …

Discusses attributes of leadership that are necessary in a quality organization. Defines empowerment as a philosophy … quality process system and the formation of quality principles as they relate to empowerment. Explains empowerment and the … responsibility as a behavior that promotes and supports leadership. Provides guidance, techniques, and examples that can be used to …

can be built. Points out that employee commitment and loyalty depend on good leadership, training, communication and …

Looks at factors such as changing leadership roles, empowerment and the creation of value from the perspective of a … young elephant offered a leadership role for the first time. Illuminates these factors through the advice of a wise old …” where such elements were discussed and cites five key characteristics demanded of the new form of leadership. These include …

values allow empowerment to be taken to its extreme logical conclusion ‐ systemic leadership, wherein all members of an … organization share the burdens, privileges, and rewards of leadership. Leadership is regarded as a key enabler of business … excellence. Leadership as developed in this paper fuses ethical core values, competencies, and empowerment. Effective deployment …

reinforce existing observable leadership behaviours which are already contributing to innovation and high quality performance …Leadership is an important element of total quality management (TQM). Organizations spend considerable time and money … looking outside for the latest in leadership technique. Value‐added leadership suggests organizations also identify and …

the Chemical Engineering Department of the NTU Athens in order to investigate leadership performance in Greek enterprises … with a double, positive and negative, influence on the leadership performance of Greek enterprises are the existence of a …Leadership effectiveness is considered to be a key factor for the implementation of TQM. Although companies worldwide …