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~isPartOf:"The TQM journal : the international review of organizational improvement"
~subject:"Service quality"
~subject:"Taiwan"
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The TQM journal : the international review of organizational improvement
The service industries journal
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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International journal of six sigma and competitive advantage : IJSSCA
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Holistically integrated model and strategic objectives for service business
Yang, Ching-chow
;
Yang, King Jang
;
Cheng, Lai-yu
- In:
The TQM journal : the international review of …
22
(
2010
)
1
,
pp. 72-88
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