Narrow search
Showing 1 - 10 of 449
Cover Image
Responding to the student voice : a case study of a systematic improvement strategy
Nair, Chenicheri Sid; Bennett, Lorraine; Mertova, Patricie - In: The TQM journal : the international review of … 22 (2010) 5, pp. 553-564
Persistent link: https://www.econbiz.de/10008662598
Cover Image
Diploma research process : evaluating the service quality
Mathenge, Edward Kariuki; Kamau, Alice Wangui; Kariuki, … - In: The TQM journal : the international review of … 25 (2013) 5, pp. 547-556
Persistent link: https://www.econbiz.de/10010126404
Cover Image
Considering pollution in the higher education (HE) service ecosystem : the role of students' evaluation surveys
Díaz-Méndez, Montserrat; Saren, Michael; Gummesson, Evert - In: The TQM journal : the international review of … 29 (2017) 6, pp. 767-782
Persistent link: https://www.econbiz.de/10011804558
Cover Image
Benchmarking the student experience : the offshore campus experience
Nair, Chenicheri Sid; Murdoch, Nicolene; Mertova, Patricie - In: The TQM journal : the international review of … 23 (2011) 6, pp. 585-597
Persistent link: https://www.econbiz.de/10009426884
Cover Image
Eco-design in total environmental quality management : design for environment in milk-products industry
Besseris, George J. - In: The TQM journal : the international review of … 24 (2012) 1, pp. 47-58
Persistent link: https://www.econbiz.de/10009488956
Cover Image
Data-driven quality improvement approach to reducing waste in manufacturing
Clancy, Rose; O'Sullivan, Dominic; Bruton, Ken - In: The TQM journal : the international review of … 35 (2023) 1, pp. 51-72
Persistent link: https://www.econbiz.de/10014321144
Cover Image
The role of 3S in big data quality : a perspective on operational performance indicators using an integrated approach
Verma, Pratima; Kumar, Vimal; Mittal, Ankesh; Rathore, … - In: The TQM journal : the international review of … 35 (2023) 1, pp. 153-182
Persistent link: https://www.econbiz.de/10014321163
Cover Image
Mystery shoppers : an evaluation of their use in monitoring performance
Douglas, Jacqueline - In: The TQM journal : the international review of … 27 (2015) 6, pp. 705-715
Persistent link: https://www.econbiz.de/10011507263
Cover Image
Developing attributes for evaluating construction project-based performance
Willar, Debby - In: The TQM journal : the international review of … 29 (2017) 2, pp. 369-384
Persistent link: https://www.econbiz.de/10011643394
Cover Image
Evaluation of machine tool substitute under data-driven quality management system : a hybrid decision-making approach
Sahu, Atul Kumar; Kumar, Anup; Sahu, Anoop Kumar; Sahu, … - In: The TQM journal : the international review of … 35 (2023) 1, pp. 234-261
Persistent link: https://www.econbiz.de/10014321167