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The importance of user-generated content: the case of hotels
Williams, Roger; Wiele, Ton van der; Iwaarden, Jos van; … - In: The TQM journal : the international review of … 22 (2010) 2, pp. 117-128
Persistent link: https://www.econbiz.de/10003996259
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Quality : where have we come from and what can we expect?
Brown, Alan - In: The TQM journal : the international review of … 25 (2013) 6, pp. 585-596
Persistent link: https://www.econbiz.de/10010195049
Cover Image
The importance of user-generated content: the case of hotels
Williams, Roger; Wiele, Ton van der; Iwaarden, Jos van; … - In: The TQM journal : the international review of … 22 (2010) 2, pp. 117-129
Persistent link: https://www.econbiz.de/10009965515
Cover Image
Quality: where have we come from and what can we expect?
Brown, Alan - In: The TQM journal : the international review of … 25 (2013) 6, pp. 585-596
Persistent link: https://www.econbiz.de/10010179585