Narrow search
Showing 1 - 10 of 134
Cover Image
Inbound event tourism attendees : a group qualities-values approach at destination
Hamilton, John R.; Tee, Singwhat; Prideaux, Murray C. - In: The TQM journal : the international review of … 27 (2015) 2, pp. 197-212
Persistent link: https://www.econbiz.de/10011298031
Cover Image
Service quality and customer satisfaction in thermal tourism
Silvestri, Cecilia; Aquilani, Barbara; Ruggieri, Alessandro - In: The TQM journal : the international review of … 29 (2017) 1, pp. 55-81
Persistent link: https://www.econbiz.de/10011648834
Cover Image
Theory of attractive quality and life cycles of quality attributes
Löfgren, Martin; Witell, Lars; Gustafsson, Anders - In: The TQM journal : the international review of … 23 (2011) 2, pp. 235-246
Persistent link: https://www.econbiz.de/10008938672
Cover Image
Identifying factors affecting waste production throughout the construction project life cycle and proposing BIM-based solutions
Amid, Solmaz Ahmadzadeh; Noorzai, Esmatullah; Golabchi, … - In: The TQM journal : the international review of … 35 (2023) 6, pp. 1449-1470
Persistent link: https://www.econbiz.de/10014326386
Cover Image
Corporate social responsibility and performances of firms operating in the tourism and hospitality industry
Goffi, Gianluca; Masiero, Lorenzo; Pencarelli, Tonino - In: The TQM journal : the international review of … 34 (2022) 6, pp. 1626-1647
Persistent link: https://www.econbiz.de/10014320908
Cover Image
New perspectives of experiential tourism : an exploratory analysis of live virtual tours during the COVID-19 outbreak
Mastroberardino, Piero; Calabrese, Giuseppe; Cortese, Flora - In: The TQM journal : the international review of … 34 (2022) 6, pp. 1732-1751
Persistent link: https://www.econbiz.de/10014320941
Cover Image
The path from customer experience to customer citizenship : new adventure is a touristic railway journey
Samsa, Çağlar - In: The TQM journal : the international review of … 35 (2023) 7, pp. 2092-2109
Persistent link: https://www.econbiz.de/10014380900
Cover Image
Drivers of social innovation in disability services for inclusion : a focus on social farming in nonprofit organizations
Mion, Giorgio; Baratta, Rossella; Bonfanti, Angelo; … - In: The TQM journal : the international review of … 35 (2023) 8, pp. 2141-2161
Persistent link: https://www.econbiz.de/10014456855
Cover Image
Service quality gaps analysis based on Fuzzy linguistic SERVQUAL with a case study in hospital out-patient services
Hu, Hsiu-yuan; Lee, Yu-cheng; Yen, Tieh-min - In: The TQM journal : the international review of … 22 (2010) 5, pp. 499-515
Persistent link: https://www.econbiz.de/10008662634
Cover Image
Statistical techniques for continuous improvement : a citizen's satisfaction survey
Cappelli, Lucio; Guglielmetti, Roberta; Mattia, Giovanni; … - In: The TQM journal : the international review of … 22 (2010) 3, pp. 267-284
Persistent link: https://www.econbiz.de/10003978216