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Not just numbers! : improving TTO performance by balancing the soft sides of the TQM
Cucino, Valentina; Del Sarto, Nicola; Ferrigno, Giulio; … - In: The TQM journal : the international review of … 36 (2024) 3, pp. 900-919
Persistent link: https://www.econbiz.de/10014513423
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Responding to the student voice : a case study of a systematic improvement strategy
Nair, Chenicheri Sid; Bennett, Lorraine; Mertova, Patricie - In: The TQM journal : the international review of … 22 (2010) 5, pp. 553-564
Persistent link: https://www.econbiz.de/10008662598
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The structural relationships between TQM factors and organizational performance
Fotopoulos, Christos V.; Psomas, Evangelos L. - In: The TQM journal : the international review of … 22 (2010) 5, pp. 539-552
Persistent link: https://www.econbiz.de/10008662613
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Quality awards and performance : is there a relationship?
Corredor, Pilar; Goñi, Salomé - In: The TQM journal : the international review of … 22 (2010) 5, pp. 529-538
Persistent link: https://www.econbiz.de/10008662618
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"Quality lives on" : quality initiatives and practices in Australia and Britain
Burcher, Peter G.; Lee, Gloria L.; Waddell, Dianne - In: The TQM journal : the international review of … 22 (2010) 5, pp. 487-498
Persistent link: https://www.econbiz.de/10008662641
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Adoption of ISO-oriented quality management system in Greek universities : reactions to isomorphic pressures
Papadimitriou, Antigoni; Westerheijden, Don F. - In: The TQM journal : the international review of … 22 (2010) 3, pp. 229-241
Persistent link: https://www.econbiz.de/10003978145
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Integrating DEAHP and DEANP into the quality function deployment
Kamvysi, Konstantina; Gotzamani, Katerina; Georgiou, … - In: The TQM journal : the international review of … 22 (2010) 3, pp. 293-316
Persistent link: https://www.econbiz.de/10003978229
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Current health of quality management practices in service sector SME : a case study of Pakistan
Kureshi, Nadeem; Qureshi, Faheem; Sajid, Ali - In: The TQM journal : the international review of … 22 (2010) 3, pp. 317-329
Persistent link: https://www.econbiz.de/10003978235
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Integrated management systems
Karapetrovic, Stanislav (contributor) - 2010
Persistent link: https://www.econbiz.de/10003993887
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Systems thinking in quality management
Conti, Tito - In: The TQM journal : the international review of … 22 (2010) 4, pp. 352-368
Persistent link: https://www.econbiz.de/10003993888