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The contribution to excellence of ISO 9001: the case of certified organisations in Cyprus
Gotzamani, Katerina D.; Tsiotras, George D.; Nicolaou, Maria - In: The TQM magazine : the international bi-monthly for … 19 (2007) 5, pp. 388-402
Persistent link: https://www.econbiz.de/10007765895
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A longitudinal study of the ISO 9000 (1994) series' contribution towards TQM in Greek industry
Gotzamani, Katerina D.; Theodorakioglou, Ypatia D.; … - In: The TQM magazine : the international bi-monthly for … 18 (2006) 1, pp. 44-54
Persistent link: https://www.econbiz.de/10007095560
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Best practices of selected Greek organizations on their road to business excellence: The contribution of the new ISO 9000:2000 series of standards
Vouzas, Fotis K.; Gotzamani, Katerina D. - In: The TQM magazine : the international bi-monthly for … 17 (2005) 3, pp. 259-266
Persistent link: https://www.econbiz.de/10007098678
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The application of quality function deployment in service quality management
Andronikidis, Andreas; Georgiou, Andreas C.; Gotzamani, … - In: The TQM magazine : the international bi-monthly for … 21 (2009) 4, pp. 319-333
Persistent link: https://www.econbiz.de/10008270046