Ryu, Jihee; Rhim, Hosun; Park, Kwangtae; Kim, Hong-Il - In: The UCLA Anderson Business and Information Technologies …
AbstractThe following sections are included:SummaryIntroductionLiterature ReviewFirm, customer, and productsDefinitions of servitizationServitization process, model and strategyEffects of servitizationServitization FrameworkMarketCompetencies in the supply chainProduct-service-knowledge system...
