In order to deliver high quality, reliable, and consistent services safely, organizations develop professional standards. Despite the communication and reinforcement of these standards, they are often not followed consistently. Although previous research suggests that high job demands are...

In order to deliver high quality, reliable, and consistent services safely, organizations develop professional standards. Despite the communication and reinforcement of these standards, they are often not followed consistently. Although previous research suggests that high job demands are...

We introduce and evaluate the effectiveness of temptation bundling – a new, inexpensive method for simultaneously tackling two types of self-control problems by harnessing consumption complementarities. We conducted a field experiment to measure the impact of bundling instantly-gratifying but...