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Searching for new saving behavior theories : how relationships between banks' customers and advisors affect household saving
Eriksson, Kent; Hermansson, Cecilia - In: The international journal of bank marketing : IJBM 32 (2014) 4, pp. 279-299
Persistent link: https://www.econbiz.de/10010387142
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The dark side of trust and the light side of working alliances in financial services
Söderberg, Inga-Lill; Sallis, James E.; Eriksson, Kent - In: The international journal of bank marketing : IJBM 32 (2014) 3, pp. 245-263
Persistent link: https://www.econbiz.de/10010366743
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Do consumers subjectively perceive relationships in objectively defined relational, interimistic, and transactional exchange in financial services?
Eriksson, Kent; Hermansson, Cecilia - In: The international journal of bank marketing : IJBM 35 (2017) 3, pp. 472-494
Persistent link: https://www.econbiz.de/10011731471