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Catching up on competitors: How organizations can motivate employees to work harder
Benkhoff, Birgit - In: The international journal of human resource management 7 (1996) 3, pp. 736-752
Persistent link: https://www.econbiz.de/10007324519
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Trainees' reactions to training : an analysis of the factors affecting overall satisfaction with training
Giangreco, Antonio; Sebastiano, Antonio; Peccei, Riccardo - In: The international journal of human resource management 20 (2009) 1, pp. 96-111
Persistent link: https://www.econbiz.de/10003814579
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The antecedents of employee commitment to customer service: Evidence from a UK service context
Peccei, Riccardo; Rosenthal, Patrice - In: The international journal of human resource management 8 (1997) 1, pp. 66-86
Persistent link: https://www.econbiz.de/10007307745
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Trainees' reactions to training: an analysis of the factors affecting overall satisfaction with training
Giangreco, Antonio; Sebastiano, Antonio; Peccei, Riccardo - In: The international journal of human resource management 20 (2009) 1, pp. 96-111
Persistent link: https://www.econbiz.de/10008169867
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Front-line responses to customer orientation programmes: a theoretical and empirical analysis
Peccei, Riccardo; Rosenthal, Patrice - In: The international journal of human resource management 11 (2000) 3, pp. 562-590
Persistent link: https://www.econbiz.de/10007180328
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The nature and antecedents of middle manager resistance to change: evidence from an Italian context
Giangreco, Antonio; Peccei, Riccardo - In: The international journal of human resource management 16 (2005) 10, pp. 1812-1829
Persistent link: https://www.econbiz.de/10007147470