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Do production employees engage in emotional labour?
Townsend, Keith - In: The journal of industrial relations : the journal of … 50 (2008) 1, pp. 175-180
Persistent link: https://www.econbiz.de/10003657064
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Leisure at work, who can resist? : An investigation into workplace resistance by leisure service employees
Townsend, Keith - In: The journal of industrial relations : the journal of … 45 (2003) 4, pp. 442-456
Persistent link: https://www.econbiz.de/10002847209
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"Teaming up": teams and team sharing in call centres
Broek, Diane van den; Barnes, Alison; Townsend, Keith - In: The journal of industrial relations : the journal of … 50 (2008) 2, pp. 257-269
Persistent link: https://www.econbiz.de/10003762499
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Is enterprise bargaining still a better way of working?
Townsend, Keith; Wilkinson, Adrian; Burgess, John - In: The journal of industrial relations : the journal of … 55 (2013) 1, pp. 100-117
Persistent link: https://www.econbiz.de/10009786245
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"We are very focused on the muffins" : regulation of and compliance with industrial relations in franchises
Kellner, Ashlea; Peetz, David; Townsend, Keith; … - In: The journal of industrial relations : the journal of … 58 (2016) 1, pp. 25-45
Persistent link: https://www.econbiz.de/10011442941
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Reassessing employee involvement and participation : atrophy, reinvigoration and patchwork in Australian workplaces
Wilkinson, Adrian; Townsend, Keith; Burgess, John - In: The journal of industrial relations : the journal of … 55 (2013) 4, pp. 583-600
Persistent link: https://www.econbiz.de/10010497829
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Contemporary trends in employee involvement and participation
Markey, Raymond; Townsend, Keith - In: The journal of industrial relations : the journal of … 55 (2013) 4, pp. 475-487
Persistent link: https://www.econbiz.de/10010497835
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Symposium: Reassessing employee involvement and participation
Townsend, Keith (contributor) - 2013
Persistent link: https://www.econbiz.de/10010501476
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Special issue: industrial relations now : where are we? Where to next?
Cooper, Rae (ed.); Townsend, Keith (ed.) - 2017
Persistent link: https://www.econbiz.de/10011703838
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Industrial relations now : where are we? Where to next?
Cooper, Rae; Townsend, Keith - In: The journal of industrial relations : the journal of … 59 (2017) 2, pp. 117-121
Persistent link: https://www.econbiz.de/10011703842