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Frontline employees' innovative service behavior as key to customer loyalty : insights into FLEs' resource gain spiral
Stock-Homburg, Ruth; Jong, Ad de; Zacharias, Nicolas A. - In: The journal of product innovation management : an … 34 (2017) 2, pp. 223-245
Persistent link: https://www.econbiz.de/10011684888
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Customer involvement in new service development : an examination of antecedents and outcomes
Carbonell, Pilar; Rodríguez-Escudero, Ana I.; Pujari, … - In: The journal of product innovation management : an … 26 (2009) 5, pp. 536-550
Persistent link: https://www.econbiz.de/10003883623
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Addressing the grand challenges of poverty with data-driven creative service offerings
Akter, Shahriar; Hossain, Md Afnan; Hani, Umme; … - In: The journal of product innovation management : an … 41 (2024) 2, pp. 236-266
Persistent link: https://www.econbiz.de/10014531459
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Building a measurement model for market visioning competence and its proposed antecedents : organizational encouragement of divergent thinking, divergent thinking attitudes, and id...
Reid, Susan E.; DeBrentani, Ulrike - In: The journal of product innovation management : an … 32 (2015) 2, pp. 243-262
Persistent link: https://www.econbiz.de/10010511266
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How do interaction activities among customers and between customers and firms influence market performance and continuous product innovation? : an impirical investigation of the mo...
Jang, Seongsoo; Chung, Jaihak - In: The journal of product innovation management : an … 32 (2015) 2, pp. 183-191
Persistent link: https://www.econbiz.de/10010511322
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Only the brave : production innovation, service business model innovation, and their impact on performance
Visnjic Kastalli, Ivanka; Wiengarten, Frank; Neely, Andy D. - In: The journal of product innovation management : an … 33 (2016) 1, pp. 36-52
Persistent link: https://www.econbiz.de/10011536435
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Never forget where you're coming from : the role of existing products in adoptions of substituting technologies
Gerlach, Jin; Stock-Homburg, Ruth; Buxmann, Peter - In: The journal of product innovation management : an … 31 (2014), pp. 133-145
Persistent link: https://www.econbiz.de/10010437170
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The impact of word of mouth sources on the perceived usefulness of an innovation
Kawakami, Tomoko; Parry, Mark E. - In: The journal of product innovation management : an … 30 (2013) 6, pp. 1112-1127
Persistent link: https://www.econbiz.de/10010210887
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How ideation portfolio management influences front-end success
Kock, Alexander; Heising, Wilderich; Gemünden, Hans Georg - In: The journal of product innovation management : an … 32 (2015) 4, pp. 539-555
Persistent link: https://www.econbiz.de/10011441425
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The importance of an innovative product design on customer behavior : development and validation of a scale
Moon, Kakil; Park, Jeongdoo; Kim, Sangkyun - In: The journal of product innovation management : an … 32 (2015) 2, pp. 224-232
Persistent link: https://www.econbiz.de/10010511287