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Innovation in logistics outsourcing relationships : proactive improvement by logistics service providers as a driver of customer loyalty
Wallenburg, Carl Marcus - In: The journal of supply chain management : a global … 45 (2009) 2, pp. 75-93
Persistent link: https://www.econbiz.de/10003847614
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Triads in service outsourcing : bridge, bridge decay and bridge transfer
Li, Mei; Choi, Thomas Y. - In: The journal of supply chain management : a global … 45 (2009) 3, pp. 27-39
Persistent link: https://www.econbiz.de/10003882133