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~isPartOf:"The service industries journal"
~person:"Bueno, Eduardo Veiga"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Beziehungsmarketing
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Consumer behaviour
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Customer experience
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Customer satisfaction
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Dienstleistung
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Dienstleistungsqualität
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Measurement
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Messung
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Relationship marketing
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客户体验;服务;测量;营销
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Bueno, Eduardo Veiga
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Measuring customer experience in service : a systematic review
Bueno, Eduardo Veiga
;
Weber, Tiziana Brenner Beauchamp
; …
- In:
The service industries journal
39
(
2019
)
11/12
,
pp. 779-798
Persistent link: https://www.econbiz.de/10012205844
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