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~isPartOf:"The service industries journal"
~person:"Casani, Fernando"
~person:"Rodriguez-Pomeda, Jesus"
~person:"Rubio-Andrada, Luis"
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Reasons for implementing certified quality systems and impact on performance : an analysis of the hotel industry
Alonso-Almeida, María del Mar
;
Rodríguez Antón, …
- In:
The service industries journal
32
(
2012
)
6
,
pp. 919-936
Persistent link: https://www.econbiz.de/10009538663
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